TypeScript-powered backend connecting Azure, Zendesk, and your network infrastructure. Built for reliability, designed for scale.

Real-time event-driven workflow triggers Zendesk ticket creation when rows are added to Azure Table Storage. Sub-200ms latency.
Bidirectional sync with Zendesk Support. Automated ticket routing, SLA tracking, and custom field mapping for network provider data.
Machine learning model analyzes ticket content and network telemetry to auto-resolve common issues. 67% reduction in manual triage time.
Unified interface for multiple network provider APIs. Automatic failover, rate limiting, and request queuing for high-volume operations.
Complete request/response logging with Azure Application Insights. Track every API call, ticket update, and system event for compliance.
OAuth 2.0 authentication, encrypted secrets in Azure Key Vault, and role-based access control. SOC 2 Type II compliant infrastructure.
Our integration platform leverages the full power of TypeScript's type system to catch errors at compile time, not in production. Every API response is strongly typed, every event handler is validated, and every external integration has exhaustive error handling.

Explore the live integration dashboard and technical documentation.